I want to thank you for the time you have taken to put this course together. It’s been a fantastic addition during preopening. Everything I have learnt will be put into action. It’s been great to look at spa from a different angle, opening up my eyes to a new way of thinking. Honestly thank you so much, I’ve loved every minute.

I can honestly say that putting your tips and tools into practice made me feel more confident, helped me to get more feedback on my work from the clients and allowed me to figure out a networking style that I'm finally comfortable with once again thank you and see you on February 2019 with different modules.

With the help of Heidi I have changed the way of upselling and developing staffs under my supervision as the training she have given applies for all spa staff and it is connected with the guest. Thank you so much Heidi for your help and support and I would love to give you 5+ Star for your continuous support.